Privacy Policy & Cookies

How We Use Your Data

This Privacy Policy explains how Sustainable Smart Solutions Limited (company number 13217276) (“S3ECO”, “we”, “our”, “us”) collects, uses, and protects your personal information when you use our website, interact with us in a business context, or share information with us.

We are committed to protecting your privacy and handling your data in accordance with this Policy. From time to time, we may update this Policy. When we do, registered users will be notified by email with a link to the revised version. We encourage you to review this page regularly to ensure you are aware of the latest version.

Last updated: June 2023.

How We Collect Data

We may collect personal information from the following sources:

  • Directly from you in a business context (e.g. meetings, events, emails, mail, or phone calls)
  • Through online forms on our website
  • From your interaction with our website and our social media feeds (X, LinkedIn, Instagram)
  • From third parties, such as credit reference agencies, when reviewing organisations or directors for funding purposes

What We Collect

We may collect the following types of personal information:

  • Name and job title
  • Organisation details (the company you work for or are associated with)
  • Contact details, including email address

Why We Use Your Information

We collect and use your personal information to:

  • Maintain internal records and meet legal obligations
  • Provide, improve, and monitor our services (including our website)
  • Track and improve diversity and inclusion outcomes
  • Contact you for research related to our projects or work themes
  • Communicate with you via email, phone, or mail
  • Tailor our website to your interests
  • Review organisations and directors for funding (including use of credit reference agencies)
  • Respond to queries or questions submitted via our website, email, phone, or mail
  • Better understand website usage and improve performance
  • Manage claims and disputes

If we need to process your personal information for a purpose not listed above, we will notify you in advance. Please note that if you do not provide requested information, we may be unable to perform certain services, enter into contracts, or comply with legal obligations.

Security

We use appropriate physical, electronic, and managerial measures to protect your information against unauthorised access, alteration, or disclosure.

Cookies

Cookies are small files placed on your device to help us analyse website traffic and tailor your experience.

  • We use traffic log cookies to identify which pages are most used, helping us improve our website.
  • Cookies do not give us access to your computer.
  • You can choose to accept or decline cookies through your browser settings. Declining cookies may limit some website functionality.

Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information (including your IP address) which may be stored on Google’s servers.

This data helps us evaluate website usage and improve services. It may also be shared with third parties if required by law or if Google processes the information on our behalf.

Links to Other Websites

Our website may contain links to other websites. Please note that once you leave our site, we do not control how other websites use your data. You should review the privacy policy of any external site you visit.

Data Retention

We retain your personal information based on the following criteria:

  • For as long as necessary to fulfil the purposes we collected it for
  • For as long as we provide you with goods/services and for a period during which legal claims may be made
  • In line with legal, regulatory, or professional requirements

Your Rights

Under data protection laws, you may have the following rights (depending on circumstances):

  • Access your personal information and receive a copy
  • Correct inaccurate or incomplete information
  • Object to the processing of your information
  • Restrict how we process your information
  • Request deletion of your data (“right to be forgotten”)
  • Request the transfer of your data (“data portability”)
  • Withdraw consent where processing is based on consent
  • Challenge automated decision-making that significantly affects you

To exercise your rights, please contact us using the details below. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk. However, we encourage you to contact us first so we can address your concerns.

Controlling Your Personal Information

We will never sell your personal data to third parties. We may only share your data if:

  • You have given explicit consent
  • We are legally required to do so
  • It is necessary for the purposes described in this Policy

Sharing Your Information

Your information may be processed by our employees in the UK/EEA and by trusted third-party service providers acting on our behalf.

International Transfers

Some service providers are based outside the UK. When transferring your data internationally, we ensure it is protected by implementing legally required safeguards, such as approved contractual clauses.

For more information on these safeguards, please contact us.

Keeping Information Accurate

Please inform us if your personal information changes during your relationship with us so we can keep our records up to date.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or need further information, please contact us at:

Email: contact@s3eco.com

Address: Sustainable Smart Solutions Limited

71-75 Shelton

St, West End

London

United Kingdom, WC2H 9JQ